1. Right of Withdrawal
Under EU consumer law, you have 14 days from receipt to withdraw from the contract. Contact us at contact@volkrannprthrale.world to initiate a return.
2. Return Conditions
Products must be returned unused and in original packaging. You bear the cost of return shipping unless the product is defective.
3. Refund Process
Refunds are processed within 14 days of receiving the returned product. The same payment method will be used.
4. Defective Products
If the product is defective, contact us for a replacement or full refund. We will cover return shipping for defective items.
5. Applicable Law
This policy complies with Danish consumer protection law and EU directives.